|
|
Log In To The Library
Need help with your AU ID and last name? Please enter your e-mail
address and the system will send them to you immediately!
To access certain library resources, you must log on
- Enter your last name in all lower case letters in the upper
box
- Enter your AU ID in the lower box.
Students: AU Student ID’s come in
2 formats.
Examples: For someone named Rich Coffey
- Two initials and four digits: rc1234 (students enrolled
in AU courses before Spring Quarter 2002 usually have
this format).
OR
- Your iGuide User ID: rcoffey
(students whose first courses were Spring Quarter 2002
and later usually have this format).
Faculty: AU Faculty ID: rcoffe99
- format is: first initial, 5 letters of last name, 2
digits
Questions about your ID? Send an email to amridge@email.uah.edu Subject: AU ID problem. Include your full name and any ID
you have been issued by Amridge University. Include your mailing
address, an email address and phone number(s).
- Click on “Log-in To Online Library” to complete the log in
process.
Back to the Top
Problems Accessing the Proxy Server?
If you have problems
accessing the proxy server, please follow these steps to eliminate
the problem:
1. First let's make sure our system detects you as coming from
off-campus. Right now it appears you are coming from off-campus.
If this is not true, please email AU Library Services, (amridge@email.uah.edu) or use the online Contact Us form, which ever is
easier. Tell us what your IP address is (click
here to find out), and that the system is incorrectly detecting
you as an off-campus user.
2. Next let's see if you have cookies turned on. Click here TWICE. Click the link twice. Ignore the window
that appears from the first click; it is usually incorrect. The
second time you click the preceding link, you should see a green
window pop up indicating that your cookies are turned on. If you
get a red window indicating that your cookies are off, you will
need to turn them on. (See below for how
to turn on cookies.) If you see a red window and believe it is
a mistake, click on the link again to be sure.
3. Make sure you are typing in the correct information. Your last
name and AU ID should be in lowercase. Also, remember that AU
Student IDs come in two formats (see examples above.) Still can't
get in? Contact us at amridge@email.uah.edu.
Note to AOL customers: It is recommended that you use Netscape or Internet Explorer browsers
when accessing these databases. To do this, login to AOL, minimize
the AOL software, then launch Netscape or Internet Explorer.
When reporting a
problem, please give us your username, and your browser and
version number, and the name of the resource you were unable to
access (ie, EBSCOhost).
Suggestions, questions
or comments about the remote authentication service can be directed
by e-mail to AU Library Services,
or use the handy Contact Us form.
Back to the Top
Issues
with Firewalls and the Proxy Server
- Most ISPs
do not limit the areas their users can access on the Internet,
so home users do not tend to encounter problems with firewalls.
However, corporate sites often employ firewalls and may be highly
restrictive in what their employees can access. Your corporate
site may be willing to open access through their firewall to
the proxy server by allowing connections to ports 4048-2448. You must have access to all of these port numbers from the
proxy server to work. Also, if you are running a personal
firewall application or similar product on your computer (i.e.,
Norton Personal Firewall, McAfee.com Personal Firewall, ZoneAlarm,
BlackICE Defender, etc.) you will also need to modify the default
settings to allow connections to these ports.
-
Cookies
and Security Settings
Your Internet browser
security settings may conflict with the proxy server. Here's how
to remedy the problem:
1. Find the icon pictured
below in the bottom right area of your browser window (not the
system tray!) and double click it.
2. Do one of two things: either slide the meter
to the Low setting, or click the Sites button and add the following
url to the list of sites to accept cookies from:
http://libsys.uah.edu:6048/login
(Remember, you are adding the url to the list
of acceptable sites. Do not restict the site!)
This should do it! Go back and try accessing resources
again.
Other Issues with Cookies and the Proxy Server
Access to
licensed electronic databases is available to current AU students, faculty, and staff. To verify your access
while you are accessing these databases, the Library requires
that your web browser accept cookies. Please click
here TWICE to see if you have cookies turned on (a new window
will open. You will have to do it twice. It usually doesn't
work the first time.) The procedure to enable the cookies option
in your Web browser depends on the browser you are using. The
instructions below describe how to find the correct Help screen
for enabling cookies on Microsoft Internet Explorer 5.x and Netscape
Navigator 4.x. (NOTE: we do not recommend using Netscape Navigator
6.x.)
Microsoft
Internet Explorer
- Click
the Help menu option at the top of the Internet Explorer
(IE) window.
- Select
the Contents and Index option. The Microsoft Internet
Explorer Help window will open.
- Be sure
the Index or Search tab is the active tab.
- In the
search box just under "Type the keyword to find:,"
type cookies and press the ENTER key. On the right-hand
side of the help window, information about cookies will be
displayed.
- Read
the information about cookies, then at the bottom of the text
click on the link, Set a security level for each zone.
- Follow
the instructions that are displayed.
- Exit
Internet Explorer.
- Start
Internet Explorer as you normally do. It is now set to accept
cookies.
Netscape
Navigator 4.x
- Click the Help menu option at the top of the Navigator window.
- Select
the Help Contents option. The Nethelp - Netscape window will open at the upper left of your screen.
- Click the
Index radio button.
- In the
search box just under" Look for:," type cookies and press the ENTER key.
- Click on
the keyword, "cookies" that appears directly under
the search box.
- Click on
"Handling Cookies" and follow the instructions that
are displayed.
- Exit Navigator.
- Start Navigator
as you normally do. It is now set to accept cookies.
Back to the Top
|