How to Log On

Problems Accessing the Server?

Are You Behind a Firewall?

Are Your Cookies Turned On?

Login to the SCU Online Library

Type last name in lowercase letters

SCU Student ID examples:
      rc1234 ("scu" followed by four
      digits)

SCU Faculty ID example:
      rcoffe22 (first initial, 5 letters
      of last name, 2 digits)

How to log on

• Enter your last name in all lower case letters in the upper box
   
• Enter your SCU ID in the lower box.
   
  Students: SCU Student ID’s come in 2 formats.
  Examples: For someone named Rich Coffey
   

  1. Two initials and four digits: rc1234 (students enrolled in SCU courses before Spring Quarter 2002 usually have this format).
     
      OR
      
  2. Your iGuide User ID: rcoffey
     (students whose first courses were Spring Quarter 2002 and later usually have this format).

  
  Faculty: SCU Faculty ID: rcoffe99
   

  1. format is: first initial, 5 letters of last name, 2 digits

  
  Questions about your ID? Send an email to scu@email.uah.edu Subject: SCU ID problem. Include your full name and any ID you have been issued by Southern Christian. Include your mailing address, an email address and phone number(s).
  
   
• Click on “Log-in To Online Library” to complete the log in process.
  

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Problems Accessing the Proxy Server?

If you have problems accessing the proxy server, please follow these steps to eliminate the problem:

1. First let's make sure our system detects you as coming from off-campus. Right now it appears you are coming from off-campus. If this is not true, please email SCU Library Services, (scu@email.uah.edu) or use the online Contact Us form, which ever is easier. Tell us what your IP address is (click here to find out), and that the system is incorrectly detecting you as an off-campus user.

2. Next let's see if you have cookies turned on. Click here TWICE. Click the link twice. Ignore the window that appears from the first click; it is usually incorrect. The second time you click the preceding link, you should see a green window pop up indicating that your cookies are turned on. If you get a red window indicating that your cookies are off, you will need to turn them on. (See below for how to turn on cookies.) If you see a red window and believe it is a mistake, click on the link again to be sure.

3. Make sure you are typing in the correct information. Your last name and SCU ID should be in lowercase. Also, remember that SCU Student IDs come in two formats (see examples above.) Still can't get in? Contact us at scu@email.uah.edu.

Note to AOL customers: It is recommended that you use Netscape or Internet Explorer browsers when accessing these databases. To do this, login to AOL, minimize the AOL software, then launch Netscape or Internet Explorer.

When reporting a problem, please give us your username, and your browser and version number, and the name of the resource you were unable to access (ie, EBSCOhost).

Suggestions, questions or comments about the remote authentication service can be directed by e-mail to SCU Library Services, or use the handy Contact Us form.

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Issues with Firewalls and the Proxy Server

Most ISPs do not limit the areas their users can access on the Internet, so home users do not tend to encounter problems with firewalls. However, corporate sites often employ firewalls and may be highly restrictive in what their employees can access. Your corporate site may be willing to open access through their firewall to the proxy server by allowing connections to ports 4048-2448. You must have access to all of these port numbers from the proxy server to work. Also, if you are running a personal firewall application or similar product on your computer (i.e., Norton Personal Firewall, McAfee.com Personal Firewall, ZoneAlarm, BlackICE Defender, etc.) you will also need to modify the default settings to allow connections to these ports.

Issues with Cookies and the Proxy Server

Access to licensed electronic databases is available to current SCU students, faculty, and staff. To verify your access while you are accessing these databases, the Library requires that your web browser accept cookies. Please click here TWICE to see if you have cookies turned on (a new window will open. You will have to do it twice. It usually doesn't work the first time.) The procedure to enable the cookies option in your Web browser depends on the browser you are using. The instructions below describe how to find the correct Help screen for enabling cookies on Microsoft Internet Explorer 5.x and Netscape Navigator 4.x. (NOTE: we do not recommend using Netscape Navigator 6.x.)

Microsoft Internet Explorer

1. Click the Help menu option at the top of the Internet Explorer (IE) window.
2. Select the Contents and Index option. The Microsoft Internet Explorer Help window will open.
3. Be sure the Index or Search tab is the active tab.
4. In the search box just under "Type the keyword to find:," type cookies and press the ENTER key. On the right-hand side of the help window, information about cookies will be displayed.
5. Read the information about cookies, then at the bottom of the text click on the link, Set a security level for each zone.
6. Follow the instructions that are displayed.
7. Exit Internet Explorer.
8. Start Internet Explorer as you normally do. It is now set to accept cookies.

 

Netscape Navigator 4.x

1. Click the Help menu option at the top of the Navigator window.
2. Select the Help Contents option. The Nethelp - Netscape window will open at the upper left of your screen.
3. Click the Index radio button.
4. In the search box just under" Look for:," type cookies and press the ENTER key.
5. Click on the keyword, "cookies" that appears directly under the search box.
6. Click on "Handling Cookies" and follow the instructions that are displayed.
7. Exit Navigator.
8. Start Navigator as you normally do. It is now set to accept cookies.

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